The Great Hospitality Reset: What Fall 2025 Taught Us and How to Stay Relevant in 2026 By the end of 2025, three major data drops quietly confirmed what many of us in hospitality already suspected:đ The old growth model is done.đ Experience, efficiency, and trust now drive revenue. RMSâs State of Outdoor Hospitality Report, Hostawayâs […]
Turn Your Booking System Into an AI-Ready Direct Revenue Machine Most property managers think their biggest threat is the competition down the roadâthe slicker website, the fresher renovation, the deeper discounts. But let me say this clearly: You’re probably not losing bookings because someone else is doing it better. You’re losing them because your own […]
Why OTAs Are Winning Guest Loyalty (and How Hotels Can Win It Back) Every hotelier I know has the same complaint: âWeâre paying OTAs 15â30% commissions, and yet guests are still loyal to themânot to us.â And hereâs the kicker: those commissions youâre handing over? Theyâre the very fuel OTAs use to build their loyalty […]
Before Itâs Too Late: Get The Direct Booking Playbook Every Host Needs A vacation rental owner told me recently, âWeâll just keep relying on OTAs to fill our calendar. It works for now, and Iâm not sure what else to do.â That moment stuck with me, because what feels âsafeâ today is exactly what makes […]
How to Stay Profitable Amid Airbnbâs Fee Frenzy: A Hostâs Guide to Smart Solutions Airbnb has long been the darling platform for hosts, offering high returns for a modest ~3% fee, plus handling lodging taxes. That model made it a no-brainer and it’s no wonder hosts have come to rely so heavily on the platform. […]
AI Discovery: The New Battleground for Hotel Visibility Imagine this: a couple planning their dream trip doesnât bother with twenty browser tabs or scrolling endless listings. Instead, they simply ask ChatGPT: âFind me the best boutique hotel near the beach.â Within seconds, theyâve got a tidy shortlist. Hereâs the catchâyour hotel is either on that […]