Category: Hotel Online Feature

Direct Booking Strategy for Property Managers

By Sarah Stahl

Direct Booking Strategy for Property Managers Let’s clear the air, this isn’t an us vs. them post. OTAs aren’t the enemy. They’re a lever. Used well, they can drive visibility, fill shoulder nights, and introduce you to guests who would’ve never found you otherwise. The problem isn’t using OTAs. It’s using them like a crutch […]

How Ai Automation Frees You to Focus on Guests

By Sarah Stahl

How Ai Automation Frees You to Focus on Guests Let’s Get Real About AI in Hospitality Picture this: it’s 9:42 p.m., a guest is texting “what’s the Wi-Fi?”, someone else wants to know if they can check in early, and your staff is already running on fumes. It’s a real problem properties deal with every day […]

Stop Letting Vendors Drive Your Tech Problems: A Playbook for Hospitality Operators

By Sarah Stahl

Stop Letting Vendors Drive Your Tech Problems: A Playbook for Hospitality Operators If you’ve ever felt like you’re stuck in a never-ending game of tech support telephone with your vendor, you’re not alone. In hospitality, where every guest interaction counts, tech chaos isn’t just annoying—it’s a profit killer. Here’s what that “vendor-driven tech” pain usually […]