Before It’s Too Late: Get The Direct Booking Playbook Every Host Needs A vacation rental owner told me recently, “We’ll just keep relying on OTAs to fill our calendar. It works for now, and I’m not sure what else to do.” That moment stuck with me, because what feels “safe” today is exactly what makes […]
AI Discovery: The New Battleground for Hotel Visibility Imagine this: a couple planning their dream trip doesn’t bother with twenty browser tabs or scrolling endless listings. Instead, they simply ask ChatGPT: “Find me the best boutique hotel near the beach.” Within seconds, they’ve got a tidy shortlist. Here’s the catch—your hotel is either on that […]
Why Do Guests Abandon Hotel Bookings? What Every Hotelier Needs to Know Stop Losing Guests at Your Digital Front DoorIf you’ve ever had a guest abandon their booking mid-process, you know the sting — and it’s not always about the price. In my latest piece for Hotel Online, I unpack why over 80% of hotel […]