Why Hotel Venues Are the Silent Deal-Makers of Memorable Events When people think about what makes an event unforgettable, they often credit the keynote speaker, the content, or maybe even the décor. But ask any seasoned planner or attendee, and they’ll tell you: the hotel venue and the staff that comes with it are most […]
Big Tech Isn’t the Only Path to AI Bookings: How Boutique Properties Can Compete With Open Source Tools If you’re a boutique vacation rental property, you may be watching the giants and feeling like you’re already one step behind. As Booking.com and Expedia Group seize the early advantage in the AI-powered travel booking world, it’s […]
What Rigid Tech Teaches Us About Building Smarter Hospitality Systems I want to tell you a story. One that changed how I think about the hospitality tech stack, forever. Back when I was Head of Marketing at a startup treehouse resort, I was tasked with building and managing the tech stack that kept everything from “search” […]
Why Direct Bookings Are Now Essential for Boutique STR Operators The conversation around direct bookings in short-term rentals isn’t just heating up, it’s hit a boiling point. For boutique STR (short-term rental) operators, this shift is no longer theoretical. It’s real, it’s happening now, and it’s transforming how travelers search, discover, and book stays. In […]
The Great Hospitality Reset: What Fall 2025 Taught Us and How to Stay Relevant in 2026 By the end of 2025, three major data drops quietly confirmed what many of us in hospitality already suspected:📉 The old growth model is done.📈 Experience, efficiency, and trust now drive revenue. RMS’s State of Outdoor Hospitality Report, Hostaway’s […]
Turn Your Booking System Into an AI-Ready Direct Revenue Machine Most property managers think their biggest threat is the competition down the road—the slicker website, the fresher renovation, the deeper discounts. But let me say this clearly: You’re probably not losing bookings because someone else is doing it better. You’re losing them because your own […]