In 2011, my career took an unexpected but pivotal turn. A tech company, InCare Technologies handed me a $15,000 contract, instead of a radio ad they were considering, with a bold directive: “Try out this social media stuff.” At the time, social media marketing wasn’t even considered mainstream, let alone a proven strategy.
The CEO’s first question after signing the contract? “What’s the ROI?”
I laughed to myself because let’s be honest—he would’ve never asked the radio host that if he’d spent the same $15,000 on a traditional radio ad. Why? That’s a topic for another day. My immediate second thought? “I’m going to find an answer to that!”
At the time, my workspace was a desk in my bedroom, surrounded by my homeschooled kids and a newborn. With little more than a burning determination to succeed, I scoured the internet searching for answers to the seemingly simple question: How do I find the ROI of my marketing campaign?
You know what Google delivered in 2011? Crickets.
Fast forward to 2024. Google is now bursting with indexed pages of marketing wisdom, yet 80% of marketers still struggle to prove ROI in their campaigns. Why is that?
The answer isn’t lack of tools or data. It’s because we haven’t shifted our mindset as marketers to start every campaign with the end in mind.
With a gut instinct and Google, by the end of that six-month contract, I had accomplished three wildly unprecedented things:
Lead Generation through Giveaways
I launched a targeted giveaway campaign designed to engage teachers in the southeast—our target audience. This wasn’t about vanity metrics like likes and shares; it was about generating qualified leads.
Engaging Conversations Where the Audience Lives
Back then, teachers congregated on Twitter. So that’s where I showed up, joining conversations, answering questions, and building trust.
Turning Leads into Sales
I didn’t just hand over every lead to the sales team. I only passed along qualified leads, six of which were ready for demos. One converted into a $250,000 sale.
Not bad for six months of work, right? More importantly, this experience solidified something every marketer should know: Sales and marketing need to work together like peanut butter and jelly.
One of the most pivotal discoveries during that campaign was seeing the organic search terms that led prospects to our website. Thanks to detailed forms capturing user intent, I could map their journey from curiosity to conversion.
This taught me to reverse-engineer campaigns, starting with the desired outcome and building the tracking mechanisms to measure success.
Since 2011, I’ve run hundreds of campaigns across industries, data sets, and objectives. Every single one taught me something new about audience behavior. Tracking ROI isn’t just about proving success—it’s about uncovering insights that drive better decisions.
Here’s what I’ve learned:
ROI isn’t just a buzzword—it’s the difference between staying in the game and losing your seat at the table. 80% of marketers can’t prove their ROI. If that’s not a wake-up call, I don’t know what is.
Good marketing and ROI aren’t mutually exclusive. They can, and must, coexist for accurate business growth. If I could figure it out in 2011 with a newborn and a cluttered desk, so can you.
Download my free ROI Calculator and start tracking the success of your campaigns today. Let’s turn marketing into measurable wins and prove once and for all that good marketing drives real business growth.
Because if you’re not proving ROI, are you really marketing?