Stop Losing Guests at Your Digital Front Door
If you’ve ever had a guest abandon their booking mid-process, you know the sting — and it’s not always about the price. In my latest piece for Hotel Online, I unpack why over 80% of hotel bookings are abandoned, and what you can do to win those guests back before they disappear for good.
From outdated booking engines and hidden fees to the missing “trust cues” that make guests hesitate, the article explores real-world fixes and a mindset shift that turns abandoned bookings into warm leads.
🎥 Watch the quick video for a snapshot of the key takeaways — then dive into the full article on Hotel Online to learn how to recapture revenue you didn’t even realize you were losing.
Click play for a snapshot of the key takeaways — then dive into the full article on Hotel Online to learn how to recapture revenue you didn’t even realize you were losing. Read the full article on Hotel Online →